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Are you looking for the cheapest way to ship a package to the UK and are unsure about the steps involved?

The United Kingdom is one of Canada’s major trading partners and an important market for Canadian exports. Because of these close economic ties to the United Kingdom, the process of shipping is relatively simple.

Globex is the solution for sending your packages from Canada to the United Kingdom. In this article we will explain the different options available to you covering customs clearance and the costs associated with shipping goods to the UK.

How to ship a package to the UK

On September 21, 2020, the Canadian and British governments announced the implementation of an agreement to maintain the duty-free preferential status granted under CETA after Brexit.

This agreement offers both governments the flexibility to implement tariff reductions in the post-Brexit period. The preferential status granted will continue to apply to sending a package to the UK from Canada on an MFN (Most Favored Nation) basis. This grants shippers the benefits of cost reduction on delivery.

The standard delivery time for a package shipped from Canada to another country (except for the U.S.) is 4 to 7 business days. Please note that these times depend on factors that may cause a delay in the delivery of your package.

Required documents

If you are sending a package or goods to the UK, there are a few things you should know to avoid any hassle.

Make sure you include a commercial invoice with your shipment. This document should include a description of each item being shipped, as well as its value and the reason for the export. The value that should be listed is the cost, insurance and freight (CIF) incoterm. This is the total value of the shipment, including freight charges and tariffs.

Note that UK customs are becoming increasingly strict on declared value and often inspect packages. When sending goods, be sure to attach supporting documentation in case the declared value is disputed.

This means that you need to declare the transaction value of the package, which is the cost for which you bought or sold the item.

UK customs duty

It is important to note that all packages sent from Canada to the UK must be cleared through customs. To facilitate this process, be sure to include a detailed packing list or invoice with your shipment. This will help customs officials determine what is in your package and if duties or taxes are applicable. These simple steps will ensure that your shipment from Canada to the UK goes smoothly.

Note: The information provided is a general reference. UK customs regulations are subject to change. For more information, do not hesitate to contact an international courier and freight forwarder.

Shipping costs including customs fees

When shipping a package to the UK from Canada, it is important to know the de minimis threshold. This is the value at which duty and VAT are charged on imported goods if you are shipping a package:

• For items up to £135 in value, no duty is charged, but VAT is charged
• For items valued over £135, duty and VAT are payable

This means that if you are sending a low value package, it is possible to avoid paying tax and duty by ensuring that the value of the goods is below the threshold. It is important to know that this only applies to packages sent from Montreal. Use an online currency converter to stay informed.

If you are sending a package from other cities in Canada outside of Montreal, the threshold may be different. Always check before sending to avoid any unexpected charges. You should know that you can contact Globex to obtain additional information for high value shipments such as artwork.

Trust Globex to ship your package to UK from Canada

Globex Courrier makes your shipping needs our priority. We know that all shipments are unique and require individual assessments to ship efficiently. That’s why our experts offer a variety of Canadian courier services to meet your expectations in over 220 countries and territories.

Our goal is to work with you to find the answers to your questions. Contact us for your next international shipment from Canada to the UK.

Shipping a parcel to France from Canada is a relatively simple process thanks to the close economic ties between the two countries. France is one of Canada’s largest trading partners with billions of dollars of goods shipped between the two countries each year.

Are you trying to figure out what factors go into shipping your packages to France from Canada? From packaging to customs fees and labeling, there’s a lot to consider! 

With a little planning, sending a package to France from Canada can be a quick and easy process.

How do I send a package from Canada to France?

Canadians shipping goods from Canada to France can take advantage of CETA rules (the Canada-European Union Comprehensive Economic and Trade Agreement). These do not require an official certificate to obtain tariff benefits.

A declaration on the invoice or any other commercial document accompanying the shipment is sufficient. This is particularly great for personal shipments from Canada to France. Under CETA, country of origin rules are combined with other factors to determine whether a product qualifies for duty-free treatment.

Check if your package requires a specialized service

Before shipping your goods from Canada to France, you need to determine whether your shipment is considered high value and whether it is a bulky shipment. Check the volumetric weight of your package first. Depending on the weight, quantity and type of merchandise in your package, you may need to use an international courier and parcel shipping service.

Customs clearance and Incoterms when shipping to France

The customs clearance procedure consists of assigning cargo the necessary tariffs for its destination. Import clearance often involves the payment of customs duties and VAT (value-added tax). However, there may also be more specific regulations. This is particularly the case for products subject to sanitary or phytosanitary regulations. For these products, there may be inspections to ensure compliance.

When you ship a package to France from Canada, it is important to know the customs clearance process and the required documents.

What are Incoterms?

Incoterms are rules that consider:

• The allocation of transportation costs between the shipper and the receiver
• The point of transfer of responsibility related to the risk of damage
• The responsibility of each party for the documentation required for customs clearance

If you are a Canadian exporter, it is best to avoid Incoterms or cargo insurance that leave you responsible for customs duties and VAT, such as the DDP. You will have to pay VAT and will not be eligible to reclaim it unless you have an entity registered for tax in France.

Preparing your documents for customs

To make your customs clearance easier, these are the custom forms and documents you need to have when shipping a parcel from Canada to France:

• The commercial invoice (in English with a translation included). This must show a detailed description of the goods and their value.
• The certificate of origin provided for by CETA. This is the official document attesting to the place of production, manufacturing or processing of the product. This document is only required for certain goods.
• The transport document (Air Waybill, Bill of Lading, Sea Waybill, and so on)
• If your goods have entered through another EU country, transit documents (T1 or T2) may be required.

Other documents may be required. For more ease with these procedures, you may want to seek the help of a freight forwarder.

The cost of shipping from Canada to France

As of July 2021, the de minimis value (value of goods below which no duty or tax is collected by customs) that exempts imports into the EU from value added tax/VAT has been removed.

This means that all shipments entering the EU from anywhere in the world will be subject to customs duties and VAT.

The CIF value which includes the price of the item as well as the shipping and insurance costs will be used to determine the amount of VAT due.

Note that for goods valued at less than €150 (approximately 220 CAD), the import duty is waived, but the VAT (approximately 20%) still applies. It is therefore important to be aware of the changes to the import process before shipping your goods.

Failure to comply with customs regulations may result in delays, penalties, fines or seizures.

Paying the customs and clearance bills

Payment of customs duties and taxes is an important consideration for any Canadian exporter.

Depending on the Incoterm used, the exporter or importer may be responsible for the payment of customs duties and taxes.

The “Single Administrative Document” form, used for a standard import, is attached to the customs agent’s invoice. The VAT will be recovered in full from the French tax authorities by the importer in the case of proper business packages. Individuals cannot recover VAT.

Consult a freight forwarder or customs broker to determine which Incoterm would be the most appropriate for your situation.

Globex ships your packages from Canada to France

At Globex, we understand that not all shipments are the same. That’s why we offer a variety of shipping services to meet your needs. Whether it’s a large shipment that requires special handling, we’re here to help.

We work with you to find the best solution for your shipping needs. Contact us when you need some extra assistance for your shipping. We are always happy to help!

As a small or medium-sized business, you know that organizing the transportation of your goods can be stressful. Nevertheless, there are solutions that can simplify this process while allowing you to ship at a lower cost.

In this article, our international courier company suggests the best shipping solutions for your small or medium-sized business!

Send parcels cheaply with a freight consolidator

Small and medium-sized companies sometimes lack the human and financial resources to have an in-house logistics department. If they want to reduce their shipping costs, these companies must rely on a professional freight consolidator to handle their goods.

Consolidators are key players in the supply chain. They oversee all aspects of freight transportation and warehousing, from sourcing transport vehicles to ensuring that the goods arrive at their destination! Working closely with reputable carriers such as DHL, FedEx, Purolator and UPS, a freight consolidator like Globex Courier gives you access to very competitive prices that allow goods to be shipped at a lower cost.

Freight consolidators are an attractive solution for small and medium-sized businesses, as they can offer discounts based on shipment volume. This means having year-round access to attractive prices. Contact our team now for more information.

Ship your goods with the right mode of transportation

SMEs must guarantee that their products will be delivered to grow their business each year. This involves the common problem of choosing the best mode of transportation.

There are many ways to ship goods, with the most common modes of transportation being land, sea, and air. However, a new and rapidly growing mode of transportation is the express courier service.

Find out more about its benefits so you can choose the right transportation solution for your business.

Land transport via express courier service

Land transportation is the most popular option for short and medium distance deliveries, such as shipping to the United States or Canada. This mode of transportation has many benefits for small and medium-sized businesses:

• Greater flexibility to adapt to you and your clients’ needs
• Access to affordable shipping rates
• Door-to-door signature services and real-time shipment tracking
• And more

Sea transport via a freight consolidator like Globex Courier

Sea freight is the best mode of transportation for small and medium-sized companies that want to ship pallets and goods internationally. While sea shipping can take a relatively long time, this solution offers the ability to transport many goods in various formats, depending on the size and volume. Here are some other benefits of shipping by sea:

• Minimize your unit cost per item sold
• Fewer restrictions on the type of merchandise, weight, or dimensions
• Turnkey solution from your freight consolidator who will handle all customs forms and coordinate delivery of your goods to your customer’s doorstep
• And more

Air transport via a freight consolidator like Globex Courier

Express air transport has become more popular in recent years and the number of companies using it has increased significantly. Although this mode of transportation is more expensive than other solutions, it offers many benefits to small and medium-sized businesses.

• Fast delivery of your goods to the recipient
• Complete solution and management of all customs issues
• Better tracking of your shipments to the final recipient
• And more

In short, there are several modes of transportation that small and medium-sized businesses can use with a freight consolidator like Globex Courier. Large or heavy shipments can be shipped by land, sea, or air to save money. For shipments of 300 kg or less, express courier services are the most cost-effective option for small businesses.

Work with local delivery companies

With the massive consumer shift to e-commerce shopping, delivery now represents a major challenge, especially for small and medium-sized businesses.

Customers are increasingly demanding, and their patience is tested by various delays in deliveries. Small and medium-sized businesses therefore need a seamless delivery service to meet the demands of all their customers.

Local shipping companies, which can offer same day delivery in Montreal or Quebec City, are highly efficient solutions that often bypass the large distribution groups.

Are you a small or medium-sized business looking for shipping solutions? Contact Globex Courier

Whether you need a courier service in Canada or worldwide or are looking for a way to send parcels cheaply, we have the solution for you.

Globex Courier is one of the largest freight consolidators in Canada and we love what helping small and medium sized businesses ship their products anywhere in the world. We would be happy to get in touch with you to explain our services in more detail. Fill out our online form and an expert from our team will contact you shortly!

In Canada, retailers and e-merchants understand that consumers are becoming more and more demanding when it comes to delivery times. These delays can strongly influence the ultimate satisfaction of your customers.

Whether you are an entrepreneur or a company, improving the shipping process is important if you want to avoid delays and ensure a smooth delivery process. Our shipping logistics experts give you 5 tips to reduce the delivery time of your packages and other mail.

1. Better managed order processing

Optimized order processing avoids oversights and delays. This requires a consistent order picking process within your company.

There are two steps to a successful logistical approach in this case.

The pre-order processing phase

Good inventory management is crucial to effectively respond to incoming orders. Knowing the status of your current inventory as well as the necessary lead times will help you avoid delays when shipping goods.

Standardization of the order picking process is important. Planning packaging that is appropriate for the size of the goods to be shipped or the number of items per order is also an important factor that should not be overlooked.

Accurate estimated delivery times are also good indicators to help you plan your orders and shipments accordingly.

Fulfillment phase

This phase involves correctly using the data provided by the customer when placing an order. This data can include the delivery address and additional requests such as the preferred date and time of delivery, for example.

The fulfillment phase is primarily an opportunity to fulfill the commitment made to the customer on the estimated delivery time. It is crucial to make sure that the order is complete and reaches its recipient in good condition.

Taking all this data into account during logistics management can help you shorten your delivery times.

2. Limit intermediaries to reduce delivery times

Having multiple parties involved in the delivery process can increase the risk of delays and the overall time required to deliver a shipment. Each additional intermediary can increase handling and storage requirements, which adds to delivery time.

We understand that streamlining your shipments can quickly become a major challenge for your company. That’s why we recommend working with a freight logistics company like Globex Worldwide Courier. Our expertise in shipping logistics limits time-consuming steps and reduces the delivery time of your parcels while guaranteeing competitive delivery costs.

3. Use a courier service for frequent and short distance deliveries

If you are looking to speed up deliveries and make them more efficient, especially over short distances, you should consider using a courier service. This type of service offers you greater flexibility and more options for personalization.

Last-mile delivery makes it easier to deliver to recipients’ homes and shopping centers, ensuring that your goods arrive safe and sound. It also allows for same night delivery, indoor pickup and better parcel tracking.

At Globex Worldwide Courier, we offer same day delivery in Montreal or same day delivery in Quebec City to ensure that your goods are delivered from the nearest location to your customers or recipients. We are also committed to delivering your goods in the shortest possible time and at the best possible price through our network of international partners.

4. Anticipate periods of peak demand

There are certain times of the year when the number of orders will increase, such as the holiday season. These busy periods impact all industries, whether they influence the increase in shipments or not.

Anticipating busy periods in advance will give you peace of mind. Not only will you avoid falling behind on your shipments, but you will even be able to deliver faster than your competitors.

Plan ahead by thinking about having enough employees assigned to shipping orders, enough packaging for shipments and close supervision at every step, in order to avoid mistakes.

5. Develop a logistics strategy tailored to your customers and business

Your logistics strategy should be tailored to your customers to meet their expectations as efficiently as possible. There are two main solutions here for reducing delivery times.

Just-In-Time (JIT) inventory management

Stocking goods is costly in terms of cash flow, storage space and handling. This adds to the risk that your goods will depreciate over time, or worse, become unusable due to deterioration, obsolescence, or a drop in demand.

Just-In-Time (JIT) management is the practice of producing only the quantities you need at the time of order. This eliminates the need for intermediate stock and reduces your costs.

But it doesn’t stop there. It also saves you time in handling and inventory. Time which can be fully dedicated to order processing.

Store your goods closer to your customers

This solution isn’t practical for everyone, but remains a future development perspective, especially for companies that want to expand internationally.

Warehousing products as close as possible to your customers greatly reduces the time needed for international delivery.

An e-merchant based in Quebec may have international customers. Consequently, for an e-commerce shipment to Europe, it would be much more convenient to also have inventory in Europe rather than a single warehouse in Quebec.

The benefits of improved delivery times

Improving delivery times has a positive impact on your business on many levels. Limiting time lost in order processing will inevitably make you more competitive and allow you to adopt a customer-focused vision.

This competitive edge is one of the four key factors of customer satisfaction:

• Product availability
• Delivery time
• Quality of service
• Safety and security

Globex Worldwide Courier knows that these factors are important assets for your business and is committed to always respecting them. Whether you need to send parcels internationally, within Canada or to the United States, we offer you an exceptional shipping service.

We choose the best shipping strategy for each of our clients and make sure to offer a solution that considers the carrier, the price, and the delivery time according to the destination.

Contact us now to reduce the delivery time of your mail and parcels today.

Whether you are a professional or a private individual, you need to pack your parcels properly before sending them to your recipient. Choosing the right packaging and filling materials is crucial to avoiding potential inconveniences.

For a safe shipment, you need to ask yourself a number of questions, such as what type of goods or products are being sent, who your recipient is or what location your parcel will be delivered to. You also need to think about the different materials needed to protect your products and your package.

In this article, our experts recommend the 4 steps to take to properly pack your boxes and goods for shipment.

Step 1: Choose the right packaging for your package

The first step to properly pack a box is to know the exact dimensions and weight of your products or goods. Before looking at how to calculate these elements, you should know that heavy packages (+ 50 kilos) are more complicated to transport. The packaging will have to be adjusted. A wooden or metal box can be an excellent solution to protect your package.

How to measure the dimensions of your product

First, measure the longest side of your product. You can use a ruler or a tape measure to do this. Write down the length you find so that you can round it off later if necessary.

Next, measure the width. With your product lying flat, measure the smallest side of the product. Note the number you measure.

Finally, measure the height. You can also write down this result.

The numbers you find will help you choose the box that will hold and transport your products and goods. Remember to leave some extra room for cushioning later on. 

What about irregularly shaped items?

If your product has an irregular shape, treat it as a parallelepiped (3D shape whose faces are all parallelograms) with the maximum dimensions (length, width and height) of your package.

How to calculate the weight of your product

Calculating the weight of your product is quite simple. Simply weigh it on a scale. It is best to use an accurate scale as the weight of your product will be compared to its volumetric weight.

Write down the result once you have it. It should be as accurate as possible. This will help you choose the best packaging for your product.

The special nature of volumetric weight

The volumetric weight of a good reflects the density of the package in which it is contained. It corresponds to the volume that a parcel occupies in a truck or container in relation to its actual weight.

If the volumetric weight is greater than the actual weight of the package, the volumetric weight will be used for pricing. For most packages destined for foreign countries, shipping companies offering international delivery services use volumetric weight to determine their prices.

To make the calculation easier for you, Globex Courier offers an online volumetric weight calculator. Try it out!

Step 2: Consider additional protection

Once you have chosen the packaging for your parcel, you can add additional protection to it if necessary. Not all products require extra protection. Less fragile items such as clothing do not need to be over-packaged.

However, depending on how fragile your goods are, it may be a good idea to add some extra protection to keep your package safe during transport. This could be bubble wrap or plastic protection.

At Globex, we pay special attention to the protection of the goods we ship. Whether we are transporting artwork, shipping fragile items or fulfilling e-commerce orders, we always advise our clients on the right shipping supplies to protect the products or goods being sent.

Step 3: Properly cushion your items

Choosing a package with the exact dimensions of your product will not effectively protect it. You should think about leaving some empty space in your package in order to add cushioning material that will reduce the impact of external shocks.

There are many advantages to ensuring that your product is properly cushioned. In addition to protecting against shocks, the cushioning effectively protects against vibrations and prevents your package from moving during transport. Whether your product is fragile or not, you can add cushioning solutions.

There are many cushioning options available, such as air cushions, polystyrene balls or bubble wrap. But there are other alternatives to properly wrap and protect your package, such as expanded foam, kraft paper or wood fiber. The choice is yours!

Step 4: Secure your package

The last step to properly pack your package is to secure the outside of it. 

Our experts advise you to use wide and resistant adhesive tape for this. Remember to reinforce the areas that need additional protection, such as the corners of the package or possible openings.

It is important that the items remain in one piece and do not break loose from their packaging. The use of metal chain is another solution.

Contact Globex Courier for the best practices in parcel packaging

As you can see, there are a number of steps to properly pack a box for shipping. It is not enough to take a big box and place your item inside. Your package needs to be well thought out in order to protect the merchandise during transportation.

If you have any questions about shipping services in Canada or what the proper packaging is for your products, please feel free to contact our transportation experts. By phone at +1-800-359-211 or by form, we will be pleased to assist you and answer all your questions.

“Prevention is better than cure”. You have probably heard this adage countless times, perhaps not understanding the true meaning of the expression. What if we apply it to cargo shipping this time around?

Insurance often has a rather negative connotation, both in terms of price and real interest. However, insurance can be extremely useful in many circumstances, especially when it comes to cargo insurance.

In this article, our shipping experts explain everything you need to know about cargo insurance.

What is cargo insurance?

Cargo insurance is a contract between a transport company and shipper. This type of shipping insurance is intended to provide peace of mind to the policyholder. It is a legal protection that provides coverage and indemnifies your cargo in case of loss, theft or damage.

An increasing number of businesses that use shipping companies take out cargo insurance to guarantee the security (at least financial) of their goods. The type and cost of insurance can vary depending on the mode of transport used (see more below).

Why is cargo insurance important to have?

Cargo insurance is useful to avoid material and financial losses in the event of a claim or other unforeseen incident incurred by the shipping company. It protects the real value of your cargo and compensates you appropriately.

Moreover, depending on the method of transportation, the risks will vary (e.g., sea transport and risk of general average loss) and a considerable cost will be incurred in the event of loss.

Who insures the carrier’s liability?

Regardless of the cause and nature of the damage to your cargo, the carrier is presumed liable. This liability comes from the carrier’s obligation of result, which obliges them to transport cargo safely. The liability also exempts the shipper or the consignee from having to prove that the carrier was at fault.

However, keep in mind that the carrier’s liability is limited by national and international treaties that may be less than the value of your goods.

Furthermore, the carrier’s liability is limited internationally by the Warsaw Convention. For more information, please ask your logistics consolidator about their Terms and Conditions of carriage.

What are Incoterms in shipping?

Incoterms are rules that define the responsibilities of the buyer and the seller. They constitute a set of international standards recognized by customs authorities and courts. Incoterms define the parties (buyers and sellers) in a commercial transaction and reduce the risk of misunderstandings and legal disputes.

As such, they determine whether you need to take out transport insurance. There are 11 Incoterms, each indicated by a 3-letter code and grouped into 4 categories according to the first letter of their designation.

Why use CIF Incoterms?

CIF is one of the 11 Incoterms and stands for:

• Cost = cost/invoice value (purchase cost if your customer is the buyer or selling price if seller)
• Insurance = Insurance premium
• Freight = Freight and related costs (customs clearance)

CIF requires the seller to enter into the contract of carriage for the buyer and to take out insurance on the buyer’s behalf to cover cargo during transit. This Incoterm requires the seller to assume most of the responsibility such as the transfer of risk, which occurs when the goods are shipped.

What types of cargo transportation require insurance?

There are several types of cargo insurance. In fact, there are as many types as there are modes of transport (land, sea and air, national and international).

It is important to know which category you fall into before taking out an insurance policy.

Here are the most common types.

Air cargo insurance

Air cargo shipping includes a wide range of guarantees. Considered as one of the most expensive modes of shipping, it also involves many transfers during shipment. Consequently, it makes sense to secure your investment with the right coverage.

Air cargo insurance will generally compensate:

• Material damages
• Losses

Check that your shipping company offers these services.

Sea cargo insurance

In general, marine cargo insurance is primarily intended to cover your cargo against delays, losses and damages, including general average loss of your cargo. This means that you will be compensated if the cargo should fall overboard. Otherwise, the cargo will be handled, stored and transported at the risk of the owner and consignee.

Land cargo insurance

There are many different types of land shipping and the risks vary to a greater or lesser extent depending on each. The more cargo transfers there are between the location of shipment and the destination (the number of times cargo is transferred from one vehicle to another), the more damage the goods are exposed to.

When shipping cargo by truck, it is recommended to take out a comprehensive cargo insurance policy, since different carriers may provide partial or total coverage for your goods.

How to determine the premium for cargo insurance

Cargo insurance is undoubtedly useful in covering yourself against risks. However, you should keep in mind that there are exceptions to the rule.

This premium, expressed as a percentage of the insured value, will include specific conditions. This is the case for:

• The nature of the cargo: The amount of the insurance premium will vary according to the nature of your cargo. If we take the example of a work of art, it must be adequately insured to compensate the owner in case of damage (coverage from point A to point B). Most shipping companies will only reimburse $100 regardless of the actual value of the artwork if no insurance is taken out.
• Weight: A typical general insurance policy tends to limit loss or damage coverage based on weight. For example, shipments under 3 tons cannot exceed €33 per kilogram of gross weight of missing or damaged goods for each item in the shipment, and cannot exceed €1,000 per lost, incomplete or damaged package.
• Packaging: The purpose of packaging is to protect cargo during transportation, handling, storage and other stages of shipment. If your packaging is inadequate or poorly designed, it can cause damage and even if you have insurance, you may not be compensated.
• Mode of transportation: Each mode of transportation has its own risks, which is why it is common to have separate policies and varying premiums.

Contact Globex Worldwide Courier for more details on cargo insurance

While cargo insurance is not mandatory, it is strongly recommended. Your insurance provider will be able to give you more information about cargo insurance based on your business sector.

For any additional information, we invite you to contact our shipping experts. We will be glad to provide you with our expertise.

[vc_row][vc_column][vc_column_text]Every day, millions of packages are delivered all over the world. To ensure the fastest possible delivery, logistics providers usually have depots along national and international routes.

Parcel companies like Amazon, UPS or FedEx operate like well-oiled machines. Every second of the delivery process is optimized from the preparation of your package to its receipt. However, mishaps or snags can sometimes disrupt this well-organized process and cause delays.

If you have ever wondered “Why is my package late?”, here are some possible explanations.

Delivery delays due to administrative errors

There are many reasons for late deliveries, but most of them have to do with order processing. If you want to avoid delays or even , read the following.

Errors during data entry

A misspelled, incomplete, or outdated address, inaccurate handwriting, or even poor print quality can prevent the logistics company’s delivery driver from finding your shipping address.

Make sure you enter the correct shipping information after you have . Check the address for typos or errors. If you are unsure of the proper format of an address, you can find this information on your freight forwarding company’s website.

By taking a few extra minutes to make sure the information is correct, you can help avoid delivery delays.

Non-compliance with customs rules

As a shipper, it is your responsibility to be aware of and comply with applicable laws regarding prohibited and restricted items.

If your package is suspected of containing prohibited items (such as lithium batteries), it will be detained until the situation is clarified.

Some regions of the world have strict customs policies. If you are interested in shipping a package to the Maple Leaf country, we invite you to read our article on .

Delays due to the delivery location

Last mile delivery is the final step in the package shipping process. It is also the most challenging in terms of timeliness. Here are the main reasons why your package may be delayed.

No doorbell

Since the drivers cannot simply leave the package at your door unless you authorize them to do so, it is important that the driver be able to signal his arrival once at your location. If a doorbell is not present or other means to let you know he is arrived, they will have to come back another day. This implies a potential delay on the day of receipt of your package.

Difficult access to the delivery site

Difficult access to your business or home may prevent the delivery of your goods. If the instructions are not clear or not indicated at the time of the order (for example if the code number of a building is missing) the courier will have to leave. As in the previous case, a new delivery attempt will be made the next business day.

Failed delivery attempts

Couriers are often on a strict route schedule to achieve the delivery and collection of a certain number of stops per day. This means that, in most cases, it is impossible for them to deviate and return to the same address several times on the same day if you have not been present.

As a rule, if there is no one at the address, the courier will try to deliver your package the next day. After several unsuccessful attempts, the package will probably be sent back and stored in a depot so that the recipient can come and pick it up by himself.

Delays in deliveries related to the supply chain

Every day, transportation brokers offer many logistics services to optimize their clients’ supply chains. However, these same chains can be disrupted by several factors causing delays in delivery. Here are a few examples.

Temporary technical issues

Sometimes technical problems in the supply chain can occur. Transport companies usually notify their customers if they identify a problem. They usually estimate the time needed to remedy the problem, considering their operational schedule.

Strikes

When workers go on strike, it can disrupt the entire supply chain. In some cases, delivery times may be extended.

Delivery delays due to external factors

Finally, in addition to technical and human factors, external factors can influence the supply chain and therefore create delays in the delivery of your goods.

Weather conditions

Sometimes bad weather can have a major impact on package delivery. In some cases, delivery companies may have to suspend operations entirely for a few days.

Heavy rains can cause flooding, preventing trucks from reaching their destinations. Snow and ice can make roads impassable, and high winds can bring down trees and power lines.

High demand during certain periods

The popularity of e-commerce and new trends in online shopping behavior have significantly impacted delivery companies. Due to a titanic volume of packages, especially during the holiday season, many delivery companies are falling behind.

Globex meets all your shipping needs

There are many reasons why packages can arrive later than expected. We hope this article has helped shed some light on the subject and that you have a better understanding of what can cause a package to be delayed.

If you’re looking for a parcel delivery company that goes above and beyond to get your package to you on time, contact Globex. Whether you are shipping within Canada, the United States or internationally, we are here to provide you with fast and reliable service.[/vc_column_text][/vc_column][/vc_row]

As an e-commerce merchant, shipping your products to your customers is a vital part of your operation. Shipping large quantities of products can be complex and requires careful preparation in terms of packaging, choosing a service and determining your delivery area.

Whether you want to ship within Quebec or internationally, you’ll need to find solutions for all these issues before getting started.

Globex Courier is an expert in e-commerce shipping. In this article, we provide an overview of the factors to consider when shipping products and how to choose the right shipping service.

Packaging

When shipping products you’ve sold online, the first step is to package them properly.

The importance of packaging

It’s important to make sure that packaging is always neat and appealing. It’s a key marketing element for companies— brands with great packaging are often more popular than their drab counterparts. Some even personalize their packaging to give themselves an edge. So, you’ll want to carefully consider what your packaging is going to look like before getting started.

Avoid excessive packaging

Once you’ve figured out your product packaging, you’ll need to determine what to ship it in and how to protect it. Depending on the type of product you’re shipping, you may need a variety of cushioning and protective packing materials. However, consumers today are becoming more and more eco-conscious and demonstrating a preference for zero waste. Try not to use more packaging than necessary to avoid being branded as wasteful.

Labelling

The final step of the packaging process is labelling. Most of the time, e-commerce merchants set up their platform so that labels print automatically. You can then simply place them on the corresponding packages. Consult your carrier to determine the cost and template for your labels.

Delivery area

When deciding on a shipping service for your e-commerce products, you need to consider your delivery area. You need to decide whether you’ll be shipping across Canada, within Quebec, or internationally.

Calculating shipping costs

Knowing your delivery area is essential to calculate shipping costs. The following elements must also be considered:

• The size of the package
• The weight of the package
• The country of origin
• The destination country
• Package tracking
• Insurance

Every carrier will offer different prices depending on the add-ons and options you choose. However, when it comes to pricing, the most important consideration is the distance between the place of origin and the destination. That’s why it’s important to establish the delivery area your online store will cover before getting started.

Variable or fixed rates?

There are two main options when it comes to charging your customers for delivery: variable and fixed rates. A fixed rate never changes, no matter where you’re shipping to. This method is easy to implement, but it can lead to customers being over, or undercharged for shipping. If you’re shipping within Montreal or sending a product to Paris, the costs won’t actually be the same for both customers, but they’ll be charged the same amount.

Variable rates are a more fair and personalized way to charge your customers. Shipping platforms such as Shopify can provide customers with rates that vary depending on carrier and location.

Free delivery

The last issue to cover when it comes to shipping rates is free delivery. Many companies and e-commerce platforms offer free delivery to entice customers into buying from their site. According to Statista, 73% of shoppers consider free delivery to be a deciding factor when it comes to purchasing items online.

Of course, free delivery doesn’t work for all economic models and geographic areas. However, it’s a great way to help your online business grow.

Customs

Depending on the country you’re shipping to, packages may incur customs fees.

Calculating tariffs, taxes and customs duties

Generally, customers are responsible for any additional fees incurred at customs. They are supposed to know the duties that apply to their country.

It’s always a good idea to give your customers a heads up about potential additional fees to avoid any unpleasant surprises. Talk to your shipping company about trying to estimate customs fees so that you can determine whether you need to warn your customers about them.

When packages get stopped at customs

The last issue to keep in mind when shipping internationally is the possibility of having your package stopped at customs. This is a rare occurrence, but you must be equipped to deal with the possibility.

Respect delivery times

Delivery times are another incredibly important aspect of shipping that will influence your choice of carrier.

Consumers have high expectations when it comes to delivery times 63% expect their package to be delivered within 3 days of purchase. Therefore, you need to work with a carrier that offers quick, reliable delivery throughout your delivery area. Respecting delivery times is essential to maintain your credibility and grow your business.

Globex Courier: the right shipping service for your e-commerce business

Coordinating product shipping for an online business is no easy task. As you can see, there are many factors to consider and it’s vital to choose the right carrier.

Globex Courier is the right choice for all your e-commerce shipping needs. Our API and team expertise will be sure to exceed your expectations and those of your customers.

Globex Courier offers a shipping service specifically designed for e-commerce. With our customizable solutions, you can configure your shipping options to suit your needs and your customers’ expectations.

Contact us today! We will be happy to answer your questions and work with you to determine the best possible strategy for delivering the products from your online store to Quebec or anywhere in the world!